BMW

Kudos to my ex colleagues at BBC Watchdog

Credit to BBC Watchdog for their investigation on last night’s programme which lead to BMW announcing a recall of hundreds ...
Crisis Comms for Food and Drink producers & manufacturers

Crisis Comms for Food and Drink producers & manufacturers

As a consumer-facing, multi-channel business operating in a highly competitive sector, your company probably has more issues to deal with ...
Reputation Management Mangold Consultancy

Reputation management – where any business (big or small) should start from

Regardless of its size or influence, every business needs to establish and maintain a good reputation for the sake of ...
Bad brand association

Caught in the crossfire? Is a bad brand association risking your reputation?

If you look at the risks to your business (via a risk audit) you’ll discover potential threats lie within your ...
A lesson from the Russian poisoning story

How NOT to give a statement: a lesson from the Russian poisoning story

Yesterday, the Government's Chief Medical Officer Prof Dame Sally Davies made a statement. An important statement for any of the ...
Flying Money

Counting the Cost

It is hard to quantify the cost to Oxfam following claims about their (mis)handling of senior staff accused of paying ...