Testimonials & Reviews

Please find below a selection of testimonials & reviews of our services.


Central England Co-operative

 

Media training with Abby and Jess was rigorous and rewarding. They are really something, with a knack of delivering difficult messages with confidence and empathy. Their ongoing advice is invaluable, so whether it is a campaign, public affairs or media issue, we get insight on how to best highlight our long running campaigns with customers, colleagues and the retail sector.

Debbie Robinson | Chief Executive, Central England Co-operative


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Dove
 

The presentation and media training from Mangold was the perfect balance between theory and practice, with great advice on using our personal experience to illustrate the bigger story for our global consumer brand. Their journalism experience was also critical in preparing us for a high-profile international panel discussion and Q&A on topical and sometimes emotive issues.

Firdaous El Honsali | Global Communications Director, Dove


IFPI

 

Mangold Consultancy came recommended to us by one of our member companies. We were looking for a media trainer that would empower our spokespeople and equip them with the necessary tools to give great interviews and we were not disappointed! Abby and Jess were fantastic to work with, they really took the time to get to know our sector and to tailor each session to the relevant expertise of the trainee, which proved very valuable. We’ve already seen these new found skills in action and we wouldn’t hesitate to work with them again.

John Blewett | Director of Communications, IFPI


Quintain
 

Mangold Consultancy came to us highly recommended. Abby and her team didn’t disappoint, they really took the time to understand our business and the journey we were on and ensured the sessions met all of our objectives. Mangold Consultancy undertook media training for both live television and face to face interview as well as presentation training for our senior team. The sessions were tough, focused, informative and enjoyable and we look forward to working with them again.

Harriet Pask | Head of Corporate Communication, Quintain


Creative PR agency, The Romans
 

Abby and her team are our go-to agency for media training. Whether it’s a big brand name, start up or challenger, Mangold always meet the needs of our clients, putting people at ease whilst drawing on 20+ years of genuine media experience.

Joe Mackay-Sinclair | Founder/Creative, The Romans


 

Abby and her team put everyone at ease. The thought and preparation they’d put into the session meant that we got straight on with focussing on each member of the team and making sure they had the practice and insight they needed to speak with confidence. The training was fantastic!

Hannah Norris | PR, Eat Natural


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Citizen Relations
 

Our client was hugely experienced talking to the press and managing crises, so the brief was to fine-tune performance and impact whilst talking about a potentially contentious product. Mangold knew their stuff and had done the prep which meant the CEO was put through his paces and finished the session with clear strategies about managing even the most challenging of interviews. We’ll be using Mangold again.

Scot Devine | Head of Client Strategy, Citizen Relations


London Communications Agency
 

I was very pleased to work with Abby. What impressed me most was her thorough levels of preparation which in my experience too many media trainers often ignore. Abby also has a lovely calm demeanor when dealing with clients and the media training we undertook together was extremely important in preparing the client for major media exposure

Jonny Popper | Managing Director, London Communications Agency


Message House
 

Abby was quickly able to identify the strengths and weaknesses of our spokesperson. This meant the presentation and media interview workshop was candid and invaluable from the start. She has a remarkable ability to identify any weaknesses, deal with them, then inspire senior executives – a skill that means we will be using her again.

Dr Matt Carter | Founder & MD, Message House


 

The thought they put into the simulation meant it felt authentic and really tailored to us. We now feel more prepared should we face a crisis situation.

Communications Team | Trust for London


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Mangold Consultancy combined the work we were already doing as a team, with the latest corporate and events reputation management, to create a complete set of crisis guidelines which are useable and ready to go. They worked brilliantly alongside us and showed how crisis comms planning can be incorporated into day to day work, to support our corporate profile at all times.

Marketing & Communications Team | Alexandra Park & Palace Trust

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Mangold Consultancy ensure our investment in media training, asking our Directors’ to take time away from the day job, reaps rewards for future press interviews.

With interest in the production and availability of our essential products at an all-time high, three of our female leaders completed media training. The session perfectly combined practice interviews with theory and they all found the content incredibly useful, and enjoyed learning together.

So when the next interview request came in, they were ready to speak, both about their individual expertise and navigate external hot topics – equally important when appearing in front of the media.

Anon | Global Consumer Goods Manufacturer

 

This session should be mandatory. Awareness on the crisis process is essential to facilitate the understanding… As part of the company it is great to understand how the crisis process works, the people included and all the hard work that is done. Also it is good to understand the crisis process if some day you are part of some crisis.

Crisis Simulation Workshop Participant

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Excellent media training content that was specific to our needs so hit the mark exactly. Whilst I had significant experience of media interviews already there is nothing like testing yourself and honing your skills and experiences by actually doing this sort of training, so hugely valuable.

Chief Executive | NHS

 

Abby has extraordinary nous when it comes to handling issues. She instinctively knows when a problem will make news and when, in all likelihood, it will die of its own accord. Her experience at the BBC is invaluable. She knows what questions to ask, what the client should do and what they should leave well alone.

Deputy CEO | Awards Winning Communications Agency

 

 

I needed to use Abby because of a challenging media enquiry. She was absolutely brilliant – clear, calm, directional and above all, completely savvy about both the position we were in and the way to tackle heavyweight journalists head on. I would definitely use her again.

PR Manager | FMCG brand

 

The media training session has armed me with the confidence to answer questions about our work around plastics and sustainability, using real life examples, rather than retreating into technical detail. As a business there is a lot we have to evidence on our work and Mangold Consultancy’s detailed research and focused mock interviews, means I now know which are the best examples to draw on – whether on camera, radio or in conversation with journalists.

Communications Director | FMCG

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Jess was super knowledgeable, not only based on her experience but also on how she had gotten fully up to speed with the topic. The training was great, with a great balance between theory and practice with the interviews. It also made me realize what are the things I need to focus more on and prepare better for.

VP | Global Beauty Brand

 

Having been with the BBC for so many years Abby understands exactly what journalists are looking for. Her media training is sharply focused, builds confidence, and is invaluable to anyone about to face the press.

Partner | Global Corporate Comms Agency

 

Abby gave us invaluable insight and advice which ensured we developed a robust and credible approach when handling a challenging, and unjust, media allegation… she was a joy to work with – dedicated, professional and very candid.

Head of PR | Financial Services Provider