
Client
Central Co-op is one of the UK’s largest independent retail co-operative societies, with more than 7,500 people, in 21 counties, including food stores, funeral homes, filling stations and florists.Our Work
Having first advised on national campaigns and corporate communications, we are now on call 24/7 as their retained crisis communications agency. Our focus is embedding in-house expertise and best practice crisis communications, enabling leadership and frontline teams to champion the brand within the busy retail sector.Results
• Crisis media training for leaders in core business areas
• Stakeholder guidance following press scrutiny of the wider sector
• Press & social media considerations around campaigning activity
What They Said
Abby and Jess consistently provide clear thinking and boil down complex matters, into concise guidance. As media trainers they are industry experts, give honest and fair feedback in a safe environment. They are the critical friends you want on speed dial.
Simon Plunkett | Deputy Secretary and Senior Corporate Affairs Manager, Central Co-op
Find out more about how Mangold Consultancy can help your business
Crisis Management
We will help you prepare for and manage a crisis, so that if and when a problem develops your business is well prepared to assess, act and respond.
Media Training
We provide media training for people at all levels – from executives through to customer service call handlers – so they are well equipped to deal with the press.
Corporate Communications
We will help you assess, develop and create the right “tone-of-voice” for your corporate communications and translate complex issues into clear company responses.