Accepting and solving a communications training challenge from a global client
Challenge accepted… Loyal global client presents a new challenge. "How do we grow our crisis comms resilience as a new ...
Tips for engaging leaders on crisis communications preparation
How do you get people to engage and invest in crisis communications? Show and Tell! When I hosted a Crisis ...
‘I really don’t want to speak to you again this year’.
No offence intended. None taken. When clients chose us as their 24/7 crisis comms support, we get that a good ...
What we discovered working with the Unilever R&D team
Soaking up the soap in Port Sunlight! Jess and I were thrilled to be asked to the historical home of ...
How to judge our crisis communications offer?
Some people are surprised to discover Jess Mangold and I are sisters. Don’t judge by appearance. Judge on results ...
What everyone must say and do in a crisis
In a crisis, being open and honest with each other is rule number one Or as one client recently put ...