All the best Mangold Consultancy Team
The rain actually stopped!
We had a great day working with the team at Alexandra Palace and Park.
So lucky to have the chance to be in such an iconic British building, steeped in so much history.
Mangold is 10 years old
I can hardly believe Mangold Consultancy is turning 10!
– It’s gone so quickly, yet it feels like “Mangold” has been a part of my life forever because so much has been achieved.
– Over the past decade, we’ve had the privilege of working with some truly incredible brands, helping them transform how they communicate and manage their reputations. From navigating challenging media landscapes to global crisis simulations, our journey has been extraordinary.
– To celebrate this milestone, we’ve put together a video that sums up the last 10 years – our achievements, challenges and the wonderful clients we’ve partnered with. I’d love you to watch and share your thoughts.
Here’s to many more years of Mangold Consultancy.
And thank you to everyone who has been a part of our story so far.
Lessons from undercover filming
Having sent undercover BBC camera teams into food businesses and having produced many programmes on failing food and production standards, we know what visiting journalists look out for on busy production lines. And the good, the bad and the ugly discoveries that can undo reputations.
But done in the right way, inviting cameras in can be a big win. Ahead of filming for BBC Inside the Factory, we visited one client’s production floor, before the crew and host Greg Wallace arrived.
Using our documentary maker’s mindset and an experienced camera operator, we spent the day filming with each team member on location giving them on camera experience and answering questions in the busy factory.
This hugely successful British snack company knew a prime-time TV slot was a huge opportunity, requiring careful prep to showcase the brand and its people. How did we help?
- Define what each person brings to the programme.
- Rehearse “on camera” skills for working with TV talent.
- Film on location & fine-tune the set up to suit each person.
As the PR and marketing lead said: “Abby and her team put everyone at ease. The thought and preparation they’d put into the session meant that we got straight on with focussing on the team and making sure they had the practice and insight they needed to speak with confidence.”
Similarly, Channel 4’s Food Unwrapped asked to film with one client in their European factory. It was not an easy decision so our client asked us to help them take their assessment to the Executive Management Team.
First we:
- provided a complete briefing on the programme, the presenters, viewing figures, audience and more
- analysed the risks vs benefit of taking part in the programme
- managed all the liaison between the client and the TV production company
Next we:
- visited the factory
- found the right members of staff to talk to the programme
- agreed key messaging
- trained everyone to give them the confidence they needed
The client was thrilled with the final result which showed their manufacturing standards, their people and their brand in very good light.
Undercover filming is a very different experience but whether positive or negative we know how to advise, support and work with clients to achieve the best outcome possible because we’ve been on both sides of the camera.
We train award winners!
🤗 Huge congratulations to our 4 fabulous clients recognised as inspiring industry leaders. Well-earned, richly deserved.
👀 Discretion prevents a public shout-out, but you know who you are!
For clients on the journey to awards, our media training is still a win – why?
💭 Reconciling opposing views in the office
👊 Confidence to answer difficult questions in front of an audience
⚖ Diplomacy to find centre ground in a professional stand-off
🏋♂️ Clarity to sell strengths in a VIP meeting
👉 Media training is a recipe for success in these situations and more.
🐶 Thanks to Betsy for wearing her award with such good grace.
New clients within our grasp and new projects to get our teeth into.
It is weeks like this which keep us chomping at the bit.
*No puppies were harmed in the making of this film. In fact, they inspired this film, just by doing what puppies do best, when presented with a bone.
Some favourite things that clients have told us recently
Good Vibes only.
I’ve started the year with a short stay in hospital and am determined to stay positive and come out the other side smiling.
So as my starter for 10, I unapologetically share some of my favourite things clients have told us recently.
“Fantastic training experience from industry experts…delivered in a safe environment…”
Head of Retail, Leading UK Retailer
“Making it in real situations with feedback, watching our performance after the media interview was a great experience…Highly recommend this training.”
Head of Sales, Global FMCG
“…well tailored to my practice and area of focus which made a big difference from training where we deal with generic issues.”
Partner, International Law Firm
Accepting and solving a communications training challenge from a global client
Challenge accepted…
Loyal global client presents a new challenge.
“How do we grow our crisis comms resilience as a new team in multiple continents, time zones & cultures”
We got to deliver our solution at their European HQ. The energy, positivity & comments in the room suggest we exceeded expectations.
Job done.
This was followed by a welcome moment to reflect on where the training goes next while enjoying the beautiful surroundings.
‘I really don’t want to speak to you again this year’.
No offence intended. None taken.
When clients chose us as their 24/7 crisis comms support, we get that a good Christmas for them means not speaking to us.
But if they do, we’re here. Poised with slightly wonky paper hats.
And to anyone else in need of 24/7 crisis comms support on speed dial…You know where to find us!
Happy Christmas to our wonderful team, clients and wider network – may 2024 be everything you wish for.
What we discovered working with the Unilever R&D team
Soaking up the soap in Port Sunlight!
Jess and I were thrilled to be asked to the historical home of Unilever this week to work with the fab R&D team.
We geeked out on the science and it was a real pleasure to be hosted in such a special part of the world.
There’s a lot to be said for a change of scene and some bracing Northern rain!
5 Lessons from Senior Business Execs to make you a better leader
Tips from media interviews with Senior Business Leaders: a year of learning in the virtual room
Global Media and Entertainment; Health, Sports and Fitness; High Street Brands, City Law Firms and Entrepreneurs. Over the last 12 months we’ve trained senior leaders from some of the world’s biggest and most successful brands.
When we pivoted to virtual media training, we never imagined the roll call of people we would work with. And yet a year on, we have had a privileged and unique insight into a diverse roster of senior leaders from many industries.
Continue reading “5 Lessons from Senior Business Execs to make you a better leader”
Who’s talking now?
As a BBC producer I heard many outstanding female voices – from presenter Anne Robinson cross-examining CEOs on BBC Watchdog, to numerous female Executive Producers standing up to big bullying businesses trying to kill a great story.
I was part of production teams crafting complex programmes in challenging circumstances. These experiences shaped my own voice, including in the media training room, where I support people preparing to go on the record or in day to day interactions providing crisis management and corporate communications support.