What if you’re faced with a megalomaniacal spokesperson?
What if this megalomaniacal spokesperson won't listen to your advice about managing a media interview? Even seasoned spokespeople recognise the ...
It’s 9pm on Saturday night, the phone rings, it’s work
This can only mean one thing, bad news. Who do you call next? In crisis management, timing is everything. I ...
Talking crisis communications & reputation management
It is good to be back! For the 2nd year running, we’ve been here in the Netherlands talking crisis communications ...
The rain actually stopped!
We had a great day working with the team at Alexandra Palace and Park. So lucky to have the chance ...
Crisis don’t come out of nowhere
Most of the crisis we manage are “slow burn”. - They’re the issue ignored - The complaint overlooked - The ...
