Why it matters to write human for spokespeople

A little plea for all those writing content for spokespeople…

(Also included the sounds of a panting dog and multiple birds!)

Just a little plea from me today to anybody writing statements that they want their spokespeople to use verbally.

Please write human.

I have lost count of the number of answers to challenging questions that have clearly just been written.

Nobody’s tried to say it.

It’s only when you try and say things, that you realise the language simply doesn’t work.

You are making your spokespeople sound like robots. You are making your spokespeople sound like they’re just reading from a script and it’s not convincing anyone.

So just a little plea from me. Please, if you’re giving someone something to say verbally, say it out loud first and please write human.

There was no dead rat in the yogurt

Interview with Tom Mangold

Tom Mangold shares advice for spokespeople: be prepared, avoid jargon, rehearse key points and take responsibility in tough interviews.

“There was no dead rat in the yogurt.”

Thank you to everyone who suggested questions for veteran journalist, Tom Mangold.