Where Media Meets Communication
Blog posts relating to Mangold Consultancy’s Client Services Director Jess Mangold.
We’ve been working with this retail client for 5 years.
We’ve gone through the good times and the tougher ones.
We’ve supported each other to grow as organisations.
So we were chuffed when they told us:
“Abby and Jess consistently provide clear thinking and boil down complex matters, into concise guidance.
As media trainers they are industry experts, give honest and fair feedback in a safe environment.
They are the critical friends you want on speed dial.”
Be brave…
Putting myself out there on LinkedIn does not come naturally.
I’d 100% prefer to be behind the camera.
But I also understand that sometimes you have to get outside your comfort zone.
It’s thanks to Jess Mangold who prods me, our services and clients to always be better and braver.
This photo sums up my fear and her support beautifully.
And she is probably the bravest person I know.
Busy days for Team Mangold Consultancy.
Jess Mangold and Justin Clark were in leafy North London with our client the historic Alexandra Palace and Park, delivering a workshop to evolve their use of social media to better serve their visitors.
Abby Mangold headed to sunny Westminster talking with the UK Government Communication Service, finding out more about how they are using “Assist”, the dynamic AI tool transforming government communications.
Worth noting that their Crisis Communications Planning Guide and STOP Template are a fantastic resource for anyone interested in managing crises.
They say never work with animals, kids and family.
Well I broke all those rules when I interviewed my Dad, Tom Mangold, with a cameo by Zak!
Thanks to everyone who suggested questions to ask this ‘veteran broadcaster’!
Jess Mangold and I are busy editing together the highlights, more to come very soon…
Dua Lipa, Fred Again, Coldplay, Gorillaz…
Being asked to run media and presentation training for Warner Music Group is one of the most incredible starts to the year Jess Mangold and I could have asked for.
Some of our happiest times together have been rooted in our shared passion for music.
So, 2 days of training down-to-earth, music industry experts was frankly a dream come true.
Thank you to Adam Merrett and the whole team for having us.
Media training unfairly gets a bad rep.
Why?
Because of the reputation of trainers who choose intimidation and aggressive tactics leaving leaders scared to speak.
Actually with this approach, everyone loses:
– the public who rightly expect to hear from those responsible when something goes wrong
– the comms team
– the spokespeople themselves
Our media training is supportive and empowering, it’s not always an easy ride but it will give you confidence.
And we do it like this because we know exactly what it’s like to be on both sides of the microphone.
Like Jess Mangold here, interviewing then Prime Minister, Tony Blair.
If speaking to a journalist feels daunting, you’re not prepared. Let’s change that.
The good ship Mangold Consultancy continues on a strong course, thanks to the team covering my watch during a recent stay ashore!
Here are some treasures discovered on my return…
Problem: Keeping the spokesperson’s muscle flexed.
Solution: Meet our clients with a fitness mindset to media training – regular sessions to grow the muscles needed by providing current, timely and relevant insight and examples of press performance done well.
Problem: Organisations are facing increasing scrutiny from unannounced visitors demanding a big ask of frontline teams who meet them.
Solution: Provide practical ways to keep pace with changing methods of scrutiny, which reinforce reputation management and protect staff wellbeing.
PS. Time out is an excellent way to take a bird’s-eye view of your surroundings and future course. Many thanks to Jess Mangold, Estelle Kinzett, Justin Clark, Amanda Coleman and Emma Davies for your “all hands on deck” approach!
Thank you to DALL-E Open Ai for this image.
Some people are surprised to discover Jess Mangold and I are sisters.
Don’t judge by appearance. Judge on results.
📢 I am excited to share the news that Jessie Mangold is our new Client Services Director. Jess and I have been working together for about 3 years. And of course we’ve been sisters a little longer than that!
Very excited to welcome Jess Mangold as a Director, bringing a fresh and complimentary set of skills and experience to Mangold Consultancy.
Jess’ has a brilliant combination of journalism and communications experience. A trained newspaper journalist who has worked across daily regional and national print titles, she’s also got a mean black book. Continue reading “Mangold Consultancy just got a new Mangold!”