After following my son onto a roller coaster, I realised something about crisis leadership.
I have led crisis teams through events watched by millions.
I have guided CEOs through live interviews knowing the wrong phrase could cost them everything.
But on a rollercoaster in Florida, my youngest son was the leader.
I just followed.
It reminded me that in a crisis, leadership is not always about the job title.
It is about the person with the calm, clear head when everything feels like it is going off the rails.
I have been that person in the middle of breaking news and corporate storms.
It is why organisations keep me close before they need me.
If you do not have someone like that in your corner, you are leaving it to chance.
And chance is not a strategy.
