Spring into action. No seasonal pun intended.
Coincidentally, several clients have new team members who are replacing, stepping up or temporarily covering for other colleagues.
It feels a little unnerving when long-established relationships shift. So, we are taking a breath and using the opportunity to revisit their needs.
How to start?
• Make time to meet in person.
• Discuss the crisis comms blocker they most want to shift.
• Draw up an achievable plan.
• Remind them of how much we have already achieved together.
• Finally, remind myself and the team of our USP, the breadth of client issues we’ve helped navigate over the last 10 years and continue our growth to meet all our clients’ needs.
Photo by Karl Fredrickson on Unsplash