Why reputation in crisis communications matters
You don't need to go viral You need to stay credible. The next headline won’t care how many views your ...
Why crisis leadership is not always about the job title
After following my son onto a roller coaster, I realised something about crisis leadership. I have led crisis teams through ...
Media training in Central London with a friend turned client
This is D, one of my oldest school friends. When she approached me a few weeks ago to media train ...
The one question that shapes every crisis communication strategy
There’s one question I’ve asked in dozens of boardrooms, training rooms and crisis management rooms over the years. No matter ...
Media training insights from senior leadership teams
I've spent the morning preparing for a media training session. Every person we train is asked to complete a pre-training ...
Why it matters to write human for spokespeople
A little plea for all those writing content for spokespeople... (Also included the sounds of a panting dog and multiple ...
