Why reputation risk for leaders moves fast online
Did you see the viral clip from the US Open that captured global attention? A Polish CEO (recently unmasked by ...
Why crisis retainer support changes the outcome
In the last 12 months, I've handled multiple crises Some were national news. Some were small but had the potential ...
Why reputation in crisis communications matters
You don't need to go viral You need to stay credible. The next headline won’t care how many views your ...
Why crisis leadership is not always about the job title
After following my son onto a roller coaster, I realised something about crisis leadership. I have led crisis teams through ...
Media training in Central London with a friend turned client
This is D, one of my oldest school friends. When she approached me a few weeks ago to media train ...
The one question that shapes every crisis communication strategy
There’s one question I’ve asked in dozens of boardrooms, training rooms and crisis management rooms over the years. No matter ...
