Why your crisis communications plan will fail under pressure
Most organisations have a crisis communications plan that sits in a folder. It covers scenarios, assigns roles, details responses. Then ...
When misinformation gets ahead of your crisis response
The lie spreads faster than the truth. And most crisis response plans still don't account for it. Something goes wrong ...
Taking my own medicine: The Navigating Crisis Comms panel
Taking my own medicine... In April I took part in The Media Society's Navigating Crisis Comms panel. It was pleasure ...
What my father taught me about media interview preparation
My Dad, Tom Mangold, always said, "When I sit down in the chair opposite the interviewee, I need to know ...
Understanding crisis communication from a journalist’s perspective
Year: 2012. When I made the jump from BBC to crisis communications. 15 years producing undercover investigations for programmes like ...
6 things I wish I knew starting out in crisis communications
If you're starting out in crisis communications - welcome! Here are 6 things I wish someone had told me when ...
