Why treat journalists like a friendly dog?

The Hunch Podcast with Abby Mangold - Staying ahead in the reputation game

Who’s the best person to put forward in a crisis?

How does good crisis comms impact the bottom line?

And lessons from NatWest, the British Museum, BBC and Nike

I had a fab time talking to Mark Schmid on his podcast The Hunch about all of the above, and more.

Listen below or follow this link to The Hunch Podcast Episode with Abby Mangold.

“There’s no escaping it, if you run a high-profile business or organisation you will face a reputational issue in the short or medium term. We asked former BBC Watchdog producer Abby Mangold about the changing media landscape and its impact on how leaders prepare for and handle the toughest challenges.”


The Hunch is a Podcast about data and technology. They love educated guesses and gut instincts, too. The Hunch asks experts to predict what’s coming down the line with a focus on the ‘when?’ and the ‘why?’

The car crash interview always begins with… no practice

Jess & Abby Mangold from the Mangold Consultancy

We have known each other our whole lives and professionally for almost a decade.

We have run multiple training sessions BUT…

We still rehearse, every time, individually and together, dropping in the odd mistake to see if the other is actually listening!

It’s all about the practice, so when we do it for real we are focussing on the people we are training and what’s going on for them.

There is no corner cutting. And as sisters, we would be the first to call each other out if we were to try!

Make the time, do the practice, make every interview worth it.

Avoiding on camera confrontation. Advice for reception & security teams

How do you avoid on camera confrontation when cameras turn up unannounced?

Following a sharp rise in YouTubers and TikTokers turning up unannounced at client offices and sites – often trying to provoke reactions from unwitting staff, we’re increasingly asked for our advice on how to support teams on the ground.

Watch Abby explain our top tips for avoiding on camera confrontation.

How to avoid on camera confrontation

What’s the point of media training?

The media Training was so useful…

What’s the point of media training? Actually, this great comment from a happy client sums it up perfectly.

Our media training has always been about the live interview experience, a bit of a grilling and lots of confidence boosting to produce your best performance.

You never know, when it comes to the real interview, you might just enjoy yourself!

Recharged for Autumn – bring it on

Jess & Abby Mangold are Recharged for Autumn - Bring on September!

Is it just me or does anyone else still get that beginning of term feeling?

The end of a holiday is never a highlight. But with plenty of behind the scenes Mangold Consultancy gubbins completed over the summer we are now rested and recharged for a busy Autumn.

Bring it on.