In a crisis, leadership is not always about the job title

Why crisis leadership is not always about the job title

After following my son onto a roller coaster, I realised something about crisis leadership. I have led crisis teams through ...

Media training in Central London with a friend turned client

This is D, one of my oldest school friends. When she approached me a few weeks ago to media train ...

The one question that shapes every crisis communication strategy

There’s one question I’ve asked in dozens of boardrooms, training rooms and crisis management rooms over the years. No matter ...
What do you believe are your areas of weakness?

Media training insights from senior leadership teams

I've spent the morning preparing for a media training session. Every person we train is asked to complete a pre-training ...

Why it matters to write human for spokespeople

A little plea for all those writing content for spokespeople... (Also included the sounds of a panting dog and multiple ...

Protecting brand reputation when working with content creators

Last week, WPP Media reported that brand investment in user-generated content made by content creators and influencers will overtake ad ...